Tips on managing your reservation:

  • Change passenger count:
    • Changing passenger count will apply to the entire reservation.
    • You cannot change passenger count if you have already taken one leg of a round trip.
    • If you need different passenger counts for each leg, make separate reservations.
  • Cancel a single leg of a journey:
    • If you have a round trip, you can choose to cancel one leg of the reservation.
    • You may cancel the remaining leg of a round trip even if you have already taken the first leg.
  • Cancel the entire reservation:
    • Will cancel your round trip or one way reservation.
    • You will not be charged for canceled reservations.

You cannot change your boat time for your reservation.

If you would like to change to a different boat, make a new reservation and then cancel the other.

If you have questions or need more information, please read our FAQ's or our reservation process documentation.